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Privacy Policy

Privacy Policy

Date:  March 22, 2021

E.D.C. Technologies, Inc. (referred to in this policy as “EDC,” “we,” “us,” or “our”) is a northern California-based business-to-business service provider with sales offices in Hawaii. EDC has developed a technology solution to assist property owner and manager customers more efficiently and effectively manage hot water systems in properties including multi-family buildings, hotels, senior care facilities, and commercial properties. EDC’s technology automatically controls a building’s water temperature by learning a property’s usage patterns to deliver safe and efficient hot water, while reducing wasted energy consumption, increasing user satisfaction, and reducing system maintenance costs. EDC’s solution also assists with other systems involving water or air temperature or flow regulation.

EDC is committed to protecting your privacy. Accordingly, EDC wrote this privacy policy to describe the kind of personal information EDC collects in connection with its service and using the website, how it uses the collected personal information, and how it protects the personal information. This policy appears on our website.

1. Information we collect

   a.  Personal information collected from business representatives

When we refer to “business card information” in this policy we are referring to:

     • Name

     • Work email address

     • Title

     • Company name 

     • Postal address

When we market our services, we may collect business card information from individuals representing past, present, or potential customers. If we provide services to a customer, we may collect payment information from an individual. Likewise, when we have a past, present, or potential business relationship with a vendor or business partner, we may collect business card information from the vendor’s or partner’s representative.

We obtain business card information when the individual provides it to us. We may also receive business card information via email, phone, videoconference, or in-person communications. We may also collect business card information about a customer, partner, or vendor representative from publicly-available social media.

   b. Personal information about persons occupying units in our customers’ buildings

Depending on what our service is used for, we may collect information about certain centralized units in customers’ buildings with ambient sensors. For instance, if a customer is using the service to control hot water temperature and flow, we will collect information about the unit’s usage of hot water in terms of temperature and volume. Other customers may use the service to regulate the flow and temperature of other infrastructural systems using water and air flow. We may collect information about specific building units’ use of water and air. In some cases, there may be people residing in these units and therefore, data concerning water and air usage may relate to persons residing in these units.

For the most part, however, our sensors collect information about water and air flow and temperature that is not personal information, as it is not associated with an individual or household.

   c. Personal information collected via our website

We may collect information from website visitors that submit information to us using the contact form on our website. This personal information may include name, email address, phone number, and message content. We may collect the following information on an aggregate basis when visitors visit our website:

    • Visitors’ Internet protocol addresses

    • Locations of visitors

    • Web browser users are using

    • Operating systems used by visitors

    • Key words or search terms used by visitors to find our website

    • How many visitors view the website or specific pages on it


2. Cookie policy

Cookies may be automatically used to collect specific information from a computer or mobile device that accesses and navigates through the website over time. Information collected by cookies may include information to help improve and customize the content or layout of the website.

A cookie is a small text file that websites save on a computer’s storage device when a website is visited. Cookies cannot be used to run programs or deliver viruses to the computer or mobile device accessing the website. Users can establish or change their browser settings to refuse cookies. However, refusing cookies may interfere with the full functionality of the website and limit the user experience.

We use a web analytics service, Google Analytics, to evaluate how users view and use our website. Google Analytics tells us about when and how you use or website, the website from which you navigated to our website, information about your system, and your location.

For more information about Google Analytics, please visit:

You can opt out to prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

3. Collection of personal information from minors

Our service is intended for use by adults 18 years and older. We do not market or sell services or products to minors or knowingly collect personal information from children under age 13. If you believe that we have inadvertently gathered personal information about a minor, please write to us at: or the contact information in Section 10 below in order for us to delete it.

4. What we do with the personal information we gather

    a. Uses of personal information collected from business representatives

In generally, we use the business card information collected from representatives of customers, vendors, or business partners to answer their inquiries, further our business relationships with them, communicate with them, and, in the case of existing customers, to provide our service to them. Also, we may periodically send promotional emails about new products, special offers or other information that we think our contacts may find interesting using the email address they have provided. From time to time, we may also use business card information of business representatives to contact them for market research purposes.

    b. Uses of personal information about persons occupying units in our customers’ buildings

We use the personal and non-personal information we collect using our service only for the purpose of installing, providing, maintaining, testing, and upgrading the service.

    c. Uses of personal information collected via our website

We may use personal information we collect on our website to understand your needs and provide you with a better website use experience and in particular for the following reasons:

    • Internal record keeping.

    • We may use the information to improve our website performance and relevance.

    • We may use contact information we collected to send marketing messages or marketing research communications to individuals in.  our records as described above.


If you fill in a web form on our site, we may use your messages to communicate with you. Our communications could relate to our products or services.

5. Sharing or disclosing your personal information

We may share your personal information with vendors or outsource service providers that help us provide service and related products to our customers, or that assist with support functions such as marketing, billing, payment card processing, and data analysis. We will require any such vendors or service providers to manage your personal information with privacy and security safeguards consistent with this privacy policy.

From time to time, we may be required to respond to a subpoena, court order, search warrant, administrative or judicial process, requests by law enforcement agencies, or other requests that we must respond to under applicable law. We may disclose your personal information in response to any of these requirements. Also, we may disclose your personal information to preserve the security of our website, to resolve disputes, or to assess any possible wrongdoing.

We may share or transfer personal information about you in connection with a merger, acquisition, reorganization, or sale of assets of our business, in the event of bankruptcy, or during the negotiations leading to such an event. We will seek assurances from any buyer that your personal information will be used, shared, maintained, and disclosed consistent with the terms of this privacy policy.

Except as noted above, we will not sell, distribute, transfer, or lease your personal information to third parties.

6. Security

We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access or disclosure, we have put in place industry standard administrative, physical, and technical safeguards to secure the personal information we collect in connection with our relationships with customer, vendors, or business partners or in connection with our service or our website.

7. Retention of personal information

We will maintain your personal information only as long as it is needed for the purposes described above, to complete any applicable investigations, for the duration of any dispute resolution process, or to the extent required to meet preservation requirements under applicable law. In particular, we maintain personal information showing heating or cooling or the volume of usage for individual building units during the duration of the agreement with our customer, and we delete this information within 30 days after the agreement ends. 4


8. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this policy. You should exercise caution and look at the privacy statement applicable to the website in question.

9. Exercising choices about your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

    • If you would like access to the personal information about you we may have in our possession, please contact us at: or the contact information in Section 10 below.

    • You may also contact us at: or the contact information below to correct or update personal information about you in our possession. Please keep in mind that we may have a legal right or obligation to preserve personal information as it currently exists.

    • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at: or using the contact information below.

    • Any email communications from us contain instructions on opting out of further email communications, although we will still send you emails relating to the support, administration, and security of our service and the products installed at your site.

10. Contact information

Please direct all questions or complaints about our privacy practices to our privacy team at: You may also reach us by mail or courier at:

EDC Technologies, Inc.

Attention: Privacy

708 Gravenstein Highway N #56

Sebastopol, CA 95472

Phone: (888) 346-8426

If you have a complaint, please provide information relevant to your complaint. Our privacy team will evaluate your complaint based on the information you provide and send you a response. We may need to ask you for additional information to evaluate your complaint. We will promptly investigate and respond to your communications about a complaint. You may have other rights under law and the right to contact the privacy regulator in your jurisdiction about your complaint.

11. Amendments to this privacy policy

EDC may change this policy from time to time. We will make changes by posting a revised copy of this policy to our website or, if EDC deems it necessary, by email notice to you. Your continued use of our service or website after a revised version of this policy appears on the website will constitute your approval of the amended version.

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